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15 New Patients and a 300% ROI—All from Just 3 Mailings

The Business Owner

  • Name: Dr. Johnna Thomas
  • Practice: Restore Dental
  • Location: Kansas (Leawood area)
  • Specialty: Dentistry
  • Practice Opened: November 2019

 

👋 Meet Dr. Johnna Thomas

After launching Restore Dental in late 2019, Dr. Johnna Thomas was ready to grow—until the world changed. Once things began to stabilize, she made the decision to ramp marketing back up quickly and intentionally.

In January, Dr. Thomas partnered with Wise Pelican to launch her first direct mail campaign. Within just three postcard drops, her practice generated 15 new patients, delivering results that exceeded her expectations and helped kickstart sustainable growth.

 

🧩 The Challenge

Like many new practice owners, Dr. Thomas needed a way to reach her local community efficiently and stand out in a competitive healthcare market. Time mattered—she didn’t have weeks to plan campaigns or guess at what might work.

She also knew that relying solely on SEO and paid ads could limit reach, especially when trying to build local awareness from the ground up.

A banner upselling the set it and forget it feature of Wise Pelican.

“We’ve had an initial amazing result—15 new patients from three drops, which is more than I expected.”

Dr. Johnna Thomas, Restore Dental

♟️ The Wise Pelican Strategy

Dr. Thomas worked closely with Wise Pelican to launch a targeted direct mail campaign focused on attracting new patients in her area. Wise Pelican curated a specific mailing list to ensure her postcards reached the right households, while the design team delivered postcard renderings within 48 hours, allowing her to move quickly without losing momentum. The final postcard reflected the exact brand image she envisioned—professional, polished, and welcoming.

Beyond execution, Wise Pelican also guided Dr. Thomas on how far to market geographically, helping her avoid wasted spend and focus on the most effective radius for her practice. Rather than replacing digital marketing, she used direct mail alongside SEO and SEM, creating a multi-channel strategy that reinforced her visibility both online and offline.

🎉 The Results

Dr. Thomas saw immediate and meaningful outcomes from her first campaigns:

  • 🦷 15 new patients generated from just three postcard drops
  • 📈 Revenue increased as new patients entered the practice
  • 🔁 Additional patient referrals followed as new patients shared their experience
A laptop on an office desk showing a real estate mailing list on screen.

“Wise Pelican’s guidance—especially around list selection and how far out to market—has been one of the most helpful parts for my practice.”

Dr. Johnna Thomas, Restore Dental

She also emphasized that these results extended beyond direct responses, with patient referrals compounding the impact of each mailing.

🛠️ Wise Pelican in Action

For Dr. Thomas, Wise Pelican provided both speed and expertise—two things new practice owners can’t afford to compromise on.

  • Fast turnaround on postcard designs
  • Hands-on guidance for list selection and campaign setup
  • Attention to detail that ensured her branding was represented correctly
  • Ease of use, even without a marketing background
A laptop showing the easy process of using the Express Editor to customize direct mail or printed products.

“I’m not a marketing specialist, so I really appreciated their attention to detail and guidance.

Dr. Johnna Thomas, Restore Dental

✅ Why Dr. Thomas Recommends Direct Mail

Based on her experience, Dr. Thomas encourages other dentists—especially those starting from scratch—to consider direct mail as part of a broader marketing strategy.

By combining Wise Pelican’s direct mail campaigns with digital marketing, she’s been able to generate new patients, increase revenue, and build long-term momentum for her practice.

Related Studies

Biagio Lands 50 Listings & Earns $325K With Wise Pelican

Biagio Lands 50 Listings & Earns $325K With Wise Pelican

🧩 The Challenge For Biagio, the issue wasn’t marketing theory—it was execution.His team believed in postcards. But doing it through USPS Every Door Direct Mail created more stress than success. Deliverability was inconsistent, and the process was clunky and manual....

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Whether it’s a 100% Response Rate or a 330% ROI, the Case Studies below demonstrate how postcards are a great way to generate leads and sales.

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Biagio Lands 50 Listings & Earns $325K With Wise Pelican

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Ledeen Boosts Her Business with 14 Listings and a 660% Return Using Wise Pelican

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Frequently Asked Questions

What does the postcard price include?

We take care of the entire dircet mail process from start to finish. Our postcard pricing includes printing your postcards on high-quality materials, stamping them, and mailing them to your targeted list.

Simply pick a professional design you like most, and your business information, and start mailing.

Am I responsible for mailing the letters?

No, we take care of the entire mailing process for you. From printing to stamping and mailing, we handle everything to ensure your postcards reach your targeted audience every single time. 

Can I have all of the letters mailed to me?

Yes, we can send all the printed letters directly to you if you prefer to distribute them yourself.

Can I track the delivery of my letters?

Yes, we provide tracking options to give you peace of mind and proof of delivery for your mailings.

How quickly can I get my letters mailed out?

Once you finalize your design and letter, we can have your letters printed and mailed within 2-3 business days.

Do you provide mailing lists?

Yes we do! You can create a custom mailing list based on the radius around an address, by selecting subdivisions, or by drawing a polygon on a map. The price for each address is 10¢.

Access the tool by clicking here.

How do I get started?

Simply sign up for free, choose a template or upload your design, and we’ll take care of the rest. It’s quick and easy to get started with Wise Pelican.